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Faq's

SHIPPING & RETURN

WHEN I AM GOING TO RECEIVE MY ORDER?
All items are subject to a handling period before they are dispatched. 99% of orders leave the warehouse within 2-4 days of payment. We will notify you by email when your items have been shipped. Most items should be received within 3-15 days of your order date. This may be a little longer for international delivery.
AM I GOING TO RECEIVE THE ORDER IN TIME?
If you want the order to arrive in time, please order it at least 1-2 weeks before the moment you need it to arrive.
ARE THE ITEMS SHIPPED TOGETHER?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping. Please keep this in mind when receiving deliveries.
CAN I CHANGE MY SHIPPING ADDRESS?
You can change your address before the item is shipped by contacting us..
CAN I BE REFUNDED?
If you do not receive your order, you have to contact us to solve the problem. Depending on the problem, you will be fully or partially refunded.
WHERE CAN I TRACK MY ORDER?
You can track your order by clicking Order Status in our menu. Then input your tracking code you received in the email once the item has been shipped.
DO YOU SHIP INTERNATIONALLY?
We ship worldwide! Please note that any import charges, taxes, or fees associated with your shipment are NOT included in the shipping cost and are the BUYERS responsibility.

PRODUCTS

CAN I CHANGE THE COLOR OF THE ORDERED ITEM?
You can change the color of the item ordered by contacting us via Contact Us as long as it is not shipped.
CAN I REMOVE AN ITEM FROM MY ORDER?
Yes, you can remove the item from your order and get a refund easily before the item is shipped. To do that, please Contact Us. Once it is shipped, you have to wait for it to arrive and then ship it back and ask for a refund.
MY ITEM BROKE; CAN I GET A NEW ONE?
If your item broke, which does not happen often, and you cannot repair it yourself, you have to contact us. We will then give you instructions whether to ship the item back or if you'll receive a partial refund.

ORDER & PAYMENT

HOW DO I PLACE AN ORDER?
To add an item to your cart, select ADD TO CART on the product page. After you finish shopping, review all items in your shopping cart to verify the correct size, and quantity, and fitment. When you are ready to order, select the CHECKOUT button located in your shopping cart. Enter a Shipping Address. Select your method of PAYMENT.
WHAT PAYMENT METHODS DO YOU ACCEPT?
We accept all major credit & debit cards, Shop Pay, Apple Pay, Facebook Pay, Google Pay as well as PayPal.
CAN'T FIND WHAT ARE YOU LOOKING FOR?
Get in touch with us anytime you need assistance by clicking our CONTACT page. We are always here to help you out.

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